EO Soluções Customizadas

This Site is controlled and operated by PRIVATE CODE DIGITAL SYSTEMS EIRELI, the company headquartered at Avenida Senador Feijó, No. 686, Suite 1231, Vila Mathias, City of Santos, State of São Paulo, ZIP Code 11015-504, registered under CNPJ No. 35.415.602/0001-94 (“Private Code” or “We”).

We have created this Policy to provide you with all the information about the use of your personal information collected for the provision and personalization of our services in one place.

In other words, through this Privacy Policy, we will explain how we handle your personal data whenever you hire our services, request a quote, access our websites, or respond to one of our market surveys.

By accepting this Privacy Policy and/or browsing our websites, you agree to the practices described in this document. Therefore, please read the content of this Privacy Policy carefully and contact our Data Protection Officer (contact information at the end of the document) if you have any questions or need clarification.

1. Preliminary Provisions
  • Except in specific cases, the Controller of your personal data, for the purposes of this Privacy Policy, is PRIVATE CODE DIGITAL SYSTEMS EIRELI, headquartered at Avenida Senador Feijó, No. 686, Suite 1231, Vila Mathias, City of Santos, State of São Paulo, ZIP Code 11015-504, registered under CNPJ No. 35.415.602/0001-94.
  • As we are constantly seeking to improve our Services, this Policy may undergo updates to provide more security, convenience, and continuously enhance your experience. Therefore, we recommend that the User periodically review our Policy to stay informed about any modifications. To facilitate this, we indicate the date of the last update at the beginning of the document. If significant changes are made, we will publish this update; if you disagree with the new terms, we recommend ceasing the use of our services.
2. How do we collect your personal data?

Your personal data may be collected through different means, such as:


2.1. In person, when you visit one of our offices;
2.2. By phone, when you call us;
Contact Us
2.4. By email, when you contact us through our email; [email protected] ;
2.5. Through third parties, when we receive your data, with authorization, from a partner who is authorized to do so;
2.6. Automatically, through cookies and other tracking technologies present on our website.

3. Customization of personal data processing activities

To always meet your rights and interests, we will provide, whenever possible, options to customize our data processing activity, giving you the option to:

  • Decline to provide personal data that would be important for the personalization of our activities but are not essential for their execution;
  • Set your browsing preferences and use available tools to block cookies sent in connection with your use of our websites and applications;
  • Request other customization options directly from our Data Protection Officer.
4. What personal data is collected and for what purpose?

We operate in the information technology and digital security sector, developing custom technological tools, offering professional training, providing consultancy and technical support, among other related activities. Accordingly, the collection of some of your personal data may be essential for us to offer our services, whether to conduct training or to develop customized software for our clients. However, the form and purpose of personal data processing activities vary according to the context in which your data was collected. See below what personal data we collect and their respective purposes:

Collection Context Collected Personal Data Purpose of Use
Contact submission through the form available on our website.
  • Name
  • Phone
  • Email
Contact the user to interact with the request or subject that motivated their contact with us. *Other data may, eventually, be provided by the user in the "Message" field. We use the content of this field exclusively to address the user’s request. We do not store the content of this field.
5. With whom do we share your personal data?

In some situations, to provide quality services and even offer certain benefits, we may need to rely on the help of business partners and third parties, with whom we may share your personal data. Whenever we disclose your personal data to any third parties, we require strict compliance with this Privacy Policy from them. Below are the third parties with whom we may share your personal data:

  • Our subsidiaries;
  • Contractors, service providers, and other third parties we use to support our business, who are contractually bound to us;
  • Our business partners, in compliance with our contracts and agreements;
  • A potential buyer or other successor in the case of a merger, sale, incorporation, spin-off, restructuring, reorganization, dissolution, or transfer of Private Code assets;
  • Any governmental authority, in compliance with any court order, law, legal or administrative process;
  • Payment or financial institutions, to process the purchase of a product or acquisition of a service;
  • Anyone, if we believe that disclosure is necessary to protect the rights, property, and safety of Private Code, our clients, or third parties.
6. How long will we retain your personal data?

We will store and maintain your information: (i) for the time required by law; (ii) until the end of the personal data processing; (iii) for the time necessary to preserve the legitimate interest of Private Code; (iv) for the time necessary to safeguard the regular exercise of Private Code’s rights. Regarding item “ii”, “end of data processing” should be understood as the following situations:

  • When the purpose for which the personal data was collected is achieved and/or the collected personal data is no longer necessary or relevant to achieving such purpose;
  • When the Data Subject exercises their right to request the termination of processing and deletion of their personal data and does so;
  • When there is a legal determination to this effect.
7. International Transfer of Personal Data

Private Code may transfer your personal data to business partners and service providers located abroad, including cloud service providers. If your personal data is transferred abroad, Private Code will take appropriate measures to ensure adequate protection of your personal data in compliance with applicable data protection legislation requirements, such as entering into appropriate data transfer agreements with third parties, where necessary.

8. Stored Data Security

Your privacy is very important to us. In this regard, Private Code invests in the implementation of security systems and technical, physical, and managerial procedures commonly adopted by the market to protect your data. However, while we do our best to protect your personal information, we cannot guarantee the absolute security of your personal data transmitted to us. Therefore, you must be aware of the inherent risk of any personal data processing activity.

9. Exercising Your Rights

You can contact us directly to exercise any of your rights guaranteed by law, such as access, confirmation of the existence of a personal data processing activity, correction, rectification, portability, or execution of any personal data you have provided to us.

To do so, simply send a message to our Data Protection Officer, whose contact details are provided at the end of this document. If it is not possible to fulfill your request due to legal requirements or business confidentiality, our Data Protection Officer will contact you directly to clarify the situation.

Please note that if you request the deletion of your personal data, we may retain a copy stored in our files in cases required by law.

10. How to Contact Us

If you have any questions regarding how we process your personal data or for inquiries and requests, you can contact our Data Protection Officer, who will always strive to assist you as promptly as possible, at the following email address:

[email protected]